Shipping & Delivery!
Shipping & Delivery
How much does shipping cost?
|Location||Shipping Fee||Free shipping on orders|
United Kingdom, United States, Canada, Australia
|Singapore, Taiwan, Hong Kong, Macao||US$4.9||>US$40|
|Rest of the world||US$7.9||>US$45|
Where and how do you ship?
We ship to most countries in the world through tracked posting service.
When will I get my order?
Orders take 1-2 business days to process before they are shipped, and monogrammed items takes an extra 1-3 business days to process. Please note that if an order also contains non-monogrammed items, the entire order will be shipped out once the monogrammed item is ready.
|Location||ETA (Working Days)|
|United States||3 - 11 days|
|United Kingdom||3 - 7 days|
|Australia||5 - 14 days|
|Canada||5 - 14 days|
|Singapore||3 - 8 days|
|Hong Kong, Macao||1 - 2 days|
|Taiwan||2 - 4 days|
|China||2 - 4 days|
|Rest of Europe||5 - 14 days|
|Rest of the World||5 - 25 days|
*The above time frame only applies to orders from 21st August 2023 onwards.
Do you offer next day delivery?
We currently do not offer next day delivery.
I have entered a wrong address, what should I do?
It is customer's responsibility to enter a correct shipping address at macarooon.com. If you wish to modify the shipping address after you have placed your order, please notify us as soon as possible at firstname.lastname@example.org.
We are very fast packers and dispatchers! Once the order is shipped, the shipping address cannot be changed. Please note that we are not responsible for any uncollected parcels due to incomplete/wrong addresses or unsuccessful delivery attempts. You will be responsible for any processes and extra costs to salvage your shipment.
TAXES & DUTIES
Are duties and taxes included?
No - taxes and duties are not included in the price of goods purchased at macarooon.com.
Customers are responsible for any inbound duties, taxes and any other fees outlined by local Customs authority. It is your responsibility to pay these fees. Please contact to check with your local post office or customs office for the most accurate information.
Macarooon.com cannot refund if the shipment is unable to be delivered due to refusal in paying required taxes.